Scheduling, dispatch, contacts and billing, written for sign language interpreting agencies from the start.
Looks at credentials, consumer preferences, location, availability and which jobs each interpreter has accepted before, so schedulers don't have to guess.
Offers go to the best-fit interpreters first. If no one accepts, the next wave goes out automatically.
Set up appointments that repeat daily, weekly or monthly. Offers for the whole series go out at once.
Day, week and month views, with appointments laid out on a time grid. Click a day to open it.
Drag an appointment to a new time to reschedule it. You confirm the change after seeing the old and new times.
View the schedule by appointment status, interpreter, customer or Deaf consumer, whichever way you think about it.
When an interpreter accepts, everyone sees it right away, without refreshing the page.
Customers, interpreters, Deaf consumers and their contacts, with search, filters and history.
Keep contracts, certifications, NDAs and compliance documents on each contact's record.
Emails, texts and notifications are logged on the contact and appointment they relate to.
Offers go out by email, text and push notification. Interpreters accept with one tap.
Set up interpreter pools for VRI or on-site standby. Offers go to the whole pool, ranked by distance.
See who got each offer, who accepted, who declined and who hasn't answered yet, as it happens.
Deaf consumers rate the interpreter after each appointment, and the matching engine uses those ratings.
Consumers can mark the interpreters they prefer, ask for the same interpreter again, and flag ones that weren't a good fit.
Consumers have their own portal to see upcoming appointments, leave feedback and send messages.
Send branded PDF invoices, track aging and sync to QuickBooks.
Track what each interpreter earned, produce pay summaries, and set an interpreter's rate for each customer.
Set standard rates, then override them for a specific customer or interpreter.
See how many appointments are getting covered and where gaps are forming.
Revenue trends, outstanding invoices and interpreter costs on one dashboard.
Acceptance rates, response times, and interpreter performance trends.
Two-way sync for invoices and payments, so you enter them once.
Import interpreter availability and keep schedules in sync.
A full REST API and Model Context Protocol (MCP) support. Connect your own AI assistants to search, schedule and manage work.
We'll show you the product. It isn't a long sales pitch.