Handshapes runs scheduling, contacts and invoicing for ASL interpreting agencies. It was built by agency operators, and Deaf consumers' preferences count when interpreters are matched.
Used by ASL interpreting agencies across the country
Scheduling, dispatch, contacts and billing, written for sign language interpreting from the start. AI helps in the places where it's useful.
The matching engine looks at credentials, Deaf consumer preferences, location and which jobs each interpreter has accepted before, then suggests who fits. Your schedulers don't have to guess.
Offers go to the best-fit interpreters first. If no one accepts, the next group gets the offer automatically, so schedulers aren't stuck calling and waiting.
Deaf consumers can rate interpreters and mark the ones they prefer. Their ratings feed into future assignments, so continuity doesn't depend on a scheduler remembering.
Contacts, contracts, documents and message history for your customers and interpreters.
Bill customers and pay interpreters from the same system. Send branded PDF invoices, track aging and sync to QuickBooks.
Interpreters submit expenses for each appointment: mileage, parking, tolls, travel time and more. Mileage is calculated from the rates your agency sets, and each expense is submitted, approved and then paid before it reaches your payables.
An API and MCP support let your team use AI assistants to search, schedule and manage work for you. Connect Handshapes to the tools your agency already uses.
Some platforms also sell interpreting services, or share your interpreters across a "network" of competing agencies. We don't. Handshapes only sells software. We don't employ interpreters, broker them to your competitors, or run a marketplace that puts your relationships at risk.
Agencies, interpreters, Deaf consumers and customers each get their own portal.
Most of a scheduler's day goes to offering a job, waiting, and offering it again. Handshapes sends those offers for them, so your team has time for customers, interpreters and growing the agency.
See offers, accept assignments, set your availability and get paid from a portal that works on your phone. You don't have to chase schedulers for confirmations.
Most scheduling software treats Deaf consumers as a name in a notes field. We treat you as a customer. Rate interpreters, mark the ones you prefer, and ask for the same interpreter again when that matters.
Hospitals, schools, law firms and other organizations use Handshapes to request interpreters and manage their bookings with the agency.
A customer sends a request through their portal, by email, or through an AI agent. It shows up on your dashboard right away.
Handshapes ranks interpreters by credentials, distance, Deaf consumer preferences, availability and their past acceptances.
Offers go out in waves. If the first wave doesn't fill the job, the next one goes out automatically.
When the interpreter accepts, the customer sees it and the Deaf consumer knows who's coming. Contacts and invoicing update on their own.
We designed Handshapes from the start for work where the data is sensitive and you can expect to be audited.
End-to-end encryption, audit trails, role-based access control, and BAA-compatible architecture for healthcare interpreting.
Cloud-hosted on SOC 2-certified providers, with centralized logging, monitoring, and evidence automation.
Student data isolation across institutions, strict access controls, and educational-context data handling for K-12 and university interpreting.
Every agency we've talked to has the same problems: scheduling is chaotic, billing is a headache, and the software wasn't made for interpreting. So we built software that was.
Book a call, or email us at [email protected].